Work Resilience and Organizational Commitment among Public Servants of the Decentralized Autonomous Governments in Zone 2 of Ecuador

Abstract

This study examined the relationship between work resilience and organizational commitment among public servants of the Decentralized Autonomous Governments in Zone 2 of Ecuador. The objective was to determine how work resilience, comprising resilience, leader-member exchange, and team-member exchange, was associated with organizational commitment, comprising affective, continuance, and normative commitment. The study used a quantitative approach, a descriptive-correlational design, and surveys. The total population consisted of 3,520 employees, and the sample comprised 347 public servants. The instrument demonstrated high reliability, with an overall Cronbach's alpha of 0.906. The findings showed that continuance commitment had the highest mean (3.49) and that work resilience contributed significantly to organizational commitment (β = 0.386; p < 0.001). It was concluded that resilience primarily strengthened the affective connection with the organization and the observed moderate level of job retention.