“Ensuring Fair Access to AI-Driven Assistive Educational Technologies for Persons with Disabilities in India: Consumer Protection, Pricing Practices, and Competition Law Challenges”

Abstract

Over the last few years, Indian education has shifted rapidly onto digital platforms, thanks to the National Education Policy of 2020 and frankly the shock of the pandemic. For students with disabilities this shift is not just a matter of convenience software has become the main door into the classroom. Tools like screen readers, Indian Sign Language videos and even AI-based cognitive aids aren’t nice-to-haves anymore they are the bare minimum for actually taking part in lessons.

But here is a new worry that have not discussed much in Indian law i.e. EdTech companies are quietly using clever algorithms to guess though not always directly who is relying on assistive technology. They watch for clues maybe someone spends more time getting through a page, or rarely uses a mouse or always has accessibility settings turned on. Once a system spots someone who seems to depend on these features, it might nudge the price up just for them. The logic is simple and frankly a bit ruthless i.e. if you truly need an accessible platform you don’t really have the option to leave so you end up paying whatever they ask. The conclusion drawn on competition economics, accessibility research and what’s coming out of regulators like the OECD, US FTC and the Competition Commission of India. The argument is that Indian law is split up into different acts cover disability rights, competition, consumer protection and data privacy, but none really tackles this pricing problem head on. That leaves a gap and students who need assistive tech could end up priced out of the classroom, even though the law says they are supposed to be included. Researcher wrap up with some practical reforms like shifting the burden of proof under the Competition Act 2002.