Employee Engagement and Job Satisfaction During Crisis Situations at Private Universities in Myanmar

Abstract

Employee engagement becomes a critical factor in enhancing job satisfaction and organizational performance, especially during crises. This study examines the factors influencing employee engagement and its impact on job satisfaction among staff in private universities in Myanmar. A quantitative research approach with a descriptive design was employed, using data collected from 150 university staff through structured questionnaires. The data were analyzed using SPSS (version 27), including descriptive and regression analysis. The findings show that rewards and recognition, organizational support, working environment, relationships, and training and development were critical predictors of employee engagement. Employee engagement had a positive and significant impact on job satisfaction. The findings contribute to the limited literature on employee engagement in Myanmar’s private education sectors during crises. The study highlights the importance of creating a supportive work environment and strong relationships to sustain employee engagement and job satisfaction during crises.